Underwrite Smarter, Settle Faster

AI that reduces claims leakage, accelerates underwriting and strengthens policyholder trust while keeping compliance audit-ready.

Why Insurers Are Under Pressure

Margins are being squeezed by claims inflation, rising fraud and compliance scrutiny. Climate events drive unpredictable losses while regulators demand transparent decision trails.

Policyholders expect fast, fair answers from quotes to claims and brokers want seamless collaboration. Insurers that act on live data, automate critical workflows and embed governance will protect margin and grow share in this environment.

Where You Win with AI

Underwriting

  • Enrich submissions with external and third-party data 
  • Normalize broker submissions for consistent intake 
  • Route intelligently to underwriters with rationale captured for audit 
  • Free underwriters to focus on complex, higher-value risks 

Claims & Fraud

  • Guided FNOL intake reduces delays and repeat questions
  • Liability suggestions and instant file assembly cut cycle times
  • AI-driven fraud detection flags high-risk claims early to reduce leakage
  • Transparent rationale for faster settlements and fewer disputes

Distribution & Policyholder Experience

  • Digital quote, bind and issue with broker assist
  • Lead routing and renewal triggers to keep pipelines moving
  • Self-service for policy changes, claim status and payments
  • 24/7 AI chat and voice support to lower call center volumes

Operations & Compliance

  • Evidence packs and decision logs generated automatically
  • SLA dashboards for claims, underwriting and servicing
  • Role-based access and immutable audit trails
  • Readiness for Consumer Duty, NAIC and global compliance standards

Solutions Across Every Line of Insurance

The CentrAIscape Advantage for Insurers

We deploy accelerators only where they compound value — no big bang replacement.

DocAssist

Structures proposals, KYC, medicals and invoices for underwriting accuracy

Voice Agent

Handles FNOL, claim status and policy service with consistent answers

CentraOne

Unifies chat, email and voice with sentiment and priority routing

Audit & Compliance Agent

Captures decision evidence packs for regulators

Document Generator

Produces quotes, schedules and claim letters from governed templates

AutoRAG

Answers instantly from underwriting guides and claims manuals

Research AI

Briefs teams on market and regulatory shifts

CentraAssist

Daily copilot for adjusters, underwriters and service staff

What Leading Insurers Achieve

1

Higher straight-through processing rates and faster underwriting decisions

2

Shorter claim cycles with reduced leakage

3

Lower fraud losses through real-time anomaly detection

4

Clear audit evidence and transparent decision trails

5

Stronger broker and policyholder retention with smoother service

Build the Future of Insurance Without Replacing Your Core

CentraLogic connects with your policy admin, billing and claims platforms using secure APIs and events. Encrypt data in transit and at rest, apply least privilege and maintain immutable decision logs. Choose cloud, hybrid or private deployments — aligned to your governance standards.

AI That Helps You Underwrite Smarter and Settle Faster

© CentraLogic 2025. All rights are reserved